The Loop Therapy massager uses low-cycle pulse technology to penetrate 3-5 centimeters below the skin. This opens the pain points along the meridians, lightening any pain in the cervical spine. Simultaneously, the massager also maintains a constant temperature of 42℃ to relax blood vessels, relax muscles and bones, accelerate circulation, and relieve pain in your neck.
Begin by holding down the ON button for 3-5 seconds till you hear a beep. Once turned on, click “M” on the remote to initiate the mode of the massage. Then increase the intensity by clicking the “+” button until it suits your preference. We recommend clicking it 5-10 times.
Absolutely! Using the Loop Therapy massager daily on your neck will increase blood flow and flexibility to your muscles, making them more resistant to injuries. Frequently using our product can also aid the recovery of hurt muscles in your neck and shoulders. This helps in decreasing tensions and increasing endorphins.
There are three massage modes: kneading mode, scraping mode, and acupuncture mode. There are also 15 levels of intensity for each mode.
Although the Loop Therapy massager is safe for everyone, experts recommend that certain types of people avoid using our product, unless advised by a doctor. This category consists of the following types of individuals: pregnant women, people with epilepsy, heart problems, pacemakers, or another type of electrical or metal implant.
If you charge the massager for 1 hour, you can use it for 15 minutes everyday for 10 days without having to recharge it. That said, it is up to your preference for how long you would like to use it in a day.
There are a few reasons this could happen. The neck massager is equipped with a 15 minute auto-off function to ensure you a safe massage experience, and if this limit is reached, it will turn off. Also, when the massager runs out of power, it will automatically shut off. Lastly, if you are using the massager, and take it off, leaving it without operation for 60 seconds, it will shut off.
Yes, our massager has a 12-month warranty and a 90-day money back guarantee.
When your order is ready for shipment you will receive an email notification with tracking and delivery information. Reach out to out Customer Service Team at Contactus@Looptherapy.co if you have any questions about your order.
Please reach out to us at our Customer Service Team at Contactus@Looptherapy.co. Once orders are placed there will be a limited window of time to update your address but we will do our best to make a request with the courier. Please also note that the address change may affect the delivery of your product by several days.
Please reach out to our Customer Experience Team at Contactus@Looptherapy.co. We will do our best to cancel your order before it is processed and shipped. If the item has already been shipped, we will work with you to ensure it is returned.